Terms & Conditions

• Our prices do not include VAT at the standard rate (17.5%) which will be added at the checkout.
• We require the full amount to be paid in advance by internet or by giving us your credit/debit card details over the phone. If you'd like to pay for your banner(s) by cheque/BACs, please email info@bigvaluebanners.co.uk or call us on 01743 891785. We cannot offer account facilities.
• We will aim to dispatch your order within 2 working days from final artwork approval. We shall not be liable in any way for losses, damages or expenses (whether direct, indirect or consequential) suffered by you due to delay or any failure to deliver the order to the place and by the date stated by you.
• Any order damaged in transit must be reported immediately by signing the delivery note "Damaged on arrival" and returning it to us within 5 working days; any damaged goods must be retained by you for inspection. If the delivery note is signed without the comment "Damaged on arrival" we cannot be held responsible for damages in transit.
• You will need to inspect your order immediately on delivery and if there are shortages or errors in delivery you need to notify us within 1 working day after date of delivery.
• All artwork or designs and images should be provided in CMYK format at either half size @ 300dpi or full size @ 150dpi. Big Value Banners is not responsible for any colour shift that occurs in conversions from RGB to CMYK colour mode, or for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
• Big Value Banners will be happy to help you cancel your order prior to printing, although cancellation charges may apply depending on the stage of the order. Big Value Banners reserves the right to cancel any order and will give full refunds as appropriate.
• Big Value Banners is in no way responsible for any delays in shipping including local delivery errors. We will make every effort to rectify the situation where feasible. Big Value Banners is not responsible for 3rd party shipping errors or damaged shipments