What happens if my package is damaged in transit? – Big Value Banners
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Any order damaged in transit must be reported immediately by signing the delivery note “Damaged on arrival”.

If the delivery note is signed without the comment “Damaged on arrival” we cannot be held responsible for damages in transit.

You will need to inspect your order immediately on delivery and if there are shortages or any problems at all with the order, you need to notify us within 24hrs after the time of delivery.